FDA Thailand 
Brand owners
Filing cosmetic notification online (e-submission), step by step
What online cosmetic notification is, and which system you use
Online cosmetic notification in Thailand means filing the J.K.1 notification request through the Thai FDA's electronic system instead of submitting paper. The Cosmetic Act B.E. 2558 (2015) requires anyone manufacturing, importing or contract-manufacturing cosmetics for sale to notify first, and to start only once the notification receipt is issued. The 2018 Ministry of Public Health notification on cosmetic notification lists three filing channels: at the Thai FDA, at the Provincial Public Health Office, or through the Thai FDA computer system.
The system is called e-Submission. The Thai FDA citizen's manual on cosmetic notification gives its address as privus.fda.moph.go.th. This guide walks through the screens in the order an applicant meets them, from identity check to notification number. Eligibility and formula screening are covered in How to notify cosmetics in Thailand, so they are not repeated here.
Online filing has the same legal effect as paper
The Thai FDA notification on electronic submissions for health products states that data filed through the system counts as a written document that has been signed under the electronic transactions law. Once the system acknowledges the data, the document is treated as filed. Notification receipts issued by the system are electronic certificates, and printouts can be used in place of an original. The same notification says the system accepts filings 24 hours a day and lets applicants check request status themselves.
Before you log in: what must be ready
Going online does not shorten the legal steps; it only changes how data is sent. Have these four things ready first:
- An eligible applicant: a Thai national aged 20 or over, or a company registered in Thailand.
- Manufacturing or import premises and a storage site that meet the 2018 notification on manufacturing or import of cosmetics.
- A checked formula with INCI names and amounts, no banned substances, and restricted substances within limits.
- A product name and label data without prohibited words, matching the real product.
The full document list is in Thai FDA cosmetic notification documents checklist. You can screen a formula with the formula checker.
Prepare scanned PDFs in one folder per product before you start. The request screens ask you to upload PDFs and confirm conditions, and leaving mid-way to find a file is a common reason for half-saved or duplicated requests.
- 1Verify identity and get rightsUser account plus stamped power of attorney
- 2Register premisesManage premises menu, until a premises code is issued
- 3Add partnersHiring brand, foreign manufacturer or reference rights
- 4Complete J.K.1Choose product format, enter formula, upload PDFs
- 5Pay and trackRequest charge, then receipt charge, until a number appears
Source: Operator manual for the cosmetic e-Submission system · Thai FDA citizen's manual on cosmetic notification
Step 1: verify your identity and get system rights
Whoever presses submit needs both a user account and rights linked to the business. These are separate. The Thai FDA operator manual for the cosmetic e-Submission system explains that having an account does not by itself let you file for a company; a power of attorney must be lodged to open the rights first.
User account and identity
The 2018 electronic submission notification and the first system manual describe an OpenID account in place of a paper signature. The revised operator manual on premises inspection requests, with a foreword dated September 2026, lists identity verification through the ThaiD app as the first step for new operators. Check the latest manual before you begin, because the log-in method has changed over time.
Power of attorney and access rights
If an employee or another person will file, the business makes a power of attorney on the Thai FDA form and has it stamped. The citizen's manual on stamping cosmetic powers of attorney says the stamped document is the evidence used to grant access to the cosmetic system and is valid for one year. Typical documents are the original power of attorney, ID cards of grantor and grantee, and business evidence for the grantor's type.
The premises manual says rights are opened at the Thai FDA One Stop Service Center (OSSC) for Bangkok premises, at the Provincial Public Health Office elsewhere, or through online delegation. Once granted, log in, choose the company's rights group, and open the cosmetic system.
Step 2: register premises under Manage premises
Every notification number is tied to premises, so the system asks for premises before products. The premises manual explains that inspection results are requested in e-Submission under the Manage premises menu to obtain a premises code used for notification. This applies to new operators and to anyone moving site.
- If one address has several activities, such as manufacturing and storage, request all of them.
- With complete documents, officers schedule an on-site inspection; with no defects found, a premises code is issued.
- Incomplete documents or defects lead to non-approval and a new request, which can reference the earlier one.
Premises standards, such as at least two separate rooms, separation from living quarters and a permanent sign, are summarised in How to notify cosmetics in Thailand. For new businesses this is usually the step that needs the most preparation, because real premises must be ready for inspection.
Step 3: add contract clients, foreign manufacturers or reference rights
The e-Submission manual lists what to set up after rights and premises, depending on your business model:
| Business model | Set up first |
|---|---|
| Contract manufacturer | Add the hiring brand, so its name appears on the contract-manufacturing receipt |
| Importer | Request to add the foreign manufacturer |
| Repacker or co-packer of another company's product | Request rights to reference that notification number, usable once the owner confirms in the system |
Brand owners using a factory should know the factory is the notifier and the brand appears as the hiring party. See Who owns the notification when a factory makes your cream. Importers need an authorisation from the brand owner or foreign maker; see Letter of Authorization for the Thai FDA.
Step 4: complete the J.K.1 request in e-submission
With the set-up done, open the cosmetic notification request menu and choose the product format. The manual separates:
- a single product;
- single products identical in formula and use except colour or scent;
- several shades packed in one pack;
- different products packed together that cannot be sold separately;
- sets of single products of one type or of several types.
Choosing the wrong format is a frequent reason to refile. A lipstick range that differs only by shade and a gift box holding a cream and a lotion use different formats.
Data you will enter
The Thai FDA detail form attached to the notification request (F-CH2-2) shows the main fields to prepare: trade name and cosmetic name; rinse-off or leave-on and area of use; one intended purpose; one physical form and the container; conditions of use, such as not for children under 3 or under 10; and storage sites if there is more than one.
You then pick the category and premises, enter the formula, check and save, upload the requested PDFs and confirm the conditions. Everything must match the label and the real product, because the Cosmetic Act requires products to be made or imported as notified.
Step 5: pay and track the request
The manual splits payment into two stages: the request charge and the receipt charge. The usual order is to save the request, pay the request charge, receive a reference number while the request is reviewed, then pay for the receipt and check its status.
- When payment is due, the system shows a button to issue a payment slip. The manual stresses that issuing the slip is not payment; the next step opens only after you actually pay.
- Track status in the list of all notifications and answer any query inside the same request.
- If a receipt is refused, the citizen's manual says the applicant may appeal in writing to the Minister of Public Health within thirty days of being notified.
We do not list charges or durations here, as they depend on the number of formulas, attachments and the product. If our team handles your filing, these are set out in the quotation.
Thai FDA cosmetic notification online for special cases
For ordinary products, Thai FDA cosmetic notification online ends at step 5. Some products need more, and the Thai FDA publishes separate manuals.
Label required for review
The manual on notification with label review (updated 28 May 2026) covers products such as those in ampoules, vials or syringes, intimate-area products, mouth sprays, products whose name and formula resemble massage balms or inhalers, products using Anti-bacterial in the name, and cases officers question. All label faces must be attached, including pack, box and leaflet: final artwork for local products and photos of the real label for imports.
Products outside the criteria
Products not aligned with the notification criteria, borderline products and novel products go to a working group on cosmetic regulation, again with all label faces attached.
Names with prohibited words
The 2025 guidance on prohibited words in cosmetic names says a name containing such a word shows the status not accepted. If you believe the word is not misleading, you write to the Director of the Cosmetics and Hazardous Substances Control Division with reasons. See Words you cannot use in a Thai cosmetic product name.
Source: Thai FDA citizen's manuals 4.2 · 4.3 · 4.4 · Guidance on prohibited words in cosmetic names (2025)
After you get the number: work done in the same system
The same system is used after notification, so keep the account and rights active for the life of the receipt.
- Renewal: receipts last three years; file J.K.2 within 180 days before expiry. The renewal manual says online renewal is only for receipts not yet expired. Up to one month after expiry you must first pay a fine at the OSSC or Provincial Public Health Office; beyond one month you must notify again.
- Amendments: J.K.4 covers two cases, containers and premises details. Adding high-risk containers such as syringes, ampoules or vials is not possible by amendment and needs a new notification.
- English receipt: the manual for English notification receipts says to open the English receipt module, enter the existing number so the system pulls the details, and add the English data requested, such as container type and the hiring party's name and address if any.
Export buyers often ask for certificates; see Cosmetic export certificates from Thailand.
Checklist for a clean online cosmetic notification
- The person filing has an account, verified identity and an unexpired stamped power of attorney.
- Manufacturing, import and storage premises all have premises codes.
- Hiring brands or foreign manufacturers are added, where relevant.
- The product format is right: single, colour or scent variants, shades, or a set.
- The formula uses INCI names and has been checked; the name has no prohibited words.
- Required PDFs are ready, plus all label faces if the product needs label review.
- Both payments are made and the status shows a notification number.
Check a label draft with the label checker, or let our team file for you through registration and notification services.
Frequently asked questions
Can every cosmetic notification be filed online?
Ordinary notifications can be filed in e-Submission. Products needing label review or falling outside the criteria are still filed there, with all label faces and extra documents. Renewing an expired receipt requires paying a fine at the OSSC or Provincial Public Health Office first.
Do I need a power of attorney if the company owner files personally?
The system manual explains that a user account is separate from rights to act for a business, so rights must be opened for that account. Check the current manual on stamping powers of attorney for the documents required in your case.
Do I still send paper after filing online?
The electronic submission notification treats system data as a signed written document, so supporting documents are uploaded as PDFs. Officers may still ask for more on a case-by-case basis.
The system says not accepted because of the product name. What now?
Under the prohibited-words guidance you may write to the Director of the Cosmetics and Hazardous Substances Control Division explaining why the word is not misleading, with the request form and supporting documents, or change the name and refile.
When can I get an English notification receipt?
After you have a notification number. You use the English receipt module in the cosmetic system, which pulls data from the existing number and asks for additional English details.
Sources
- Cosmetic Act B.E. 2558 (2015) · Open source · Search our archive
- MOPH Notification on notification, issue, renewal, amendment and replacement of cosmetic notification receipts (2018) · Open source · Search our archive
- Thai FDA Notification on electronic submission of requests and reports for health products · Open source · Search our archive
- Thai FDA citizen's manual 4.2: cosmetic notification (updated 28/03/2025) · Open source · Search our archive
- Operator manual for the Thai FDA cosmetic e-Submission system (D001) · Open source · Search our archive
- Thai FDA operator manual 5.9: requesting premises inspection results for cosmetic notification (revised) · Open source · Search our archive
- Thai FDA citizen's manual 4.1: stamping cosmetic powers of attorney (updated 26/04/2024) · Open source · Search our archive
- Thai FDA form F-CH2-2: document checklist for cosmetic notification · Open source · Search our archive
- Thai FDA citizen's manual 4.3: cosmetic notification requiring label review · Open source · Search our archive
- Thai FDA citizen's manual 4.4: cosmetic notification outside the notification criteria · Open source · Search our archive
- Thai FDA guidance on words prohibited in cosmetic trade and product names (revised 22 August 2025) · Open source · Search our archive
- Thai FDA citizen's manual 4.6: renewal of cosmetic notification receipts · Open source · Search our archive
- Thai FDA citizen's manual 4.8: amending cosmetic notification receipts · Open source · Search our archive
- Operator manual for the English cosmetic notification receipt system · Open source · Search our archive
This article is for general information. It is not a Thai FDA ruling or legal advice, and rules change — check the latest notification or ask an expert before filing or producing.
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